I was reminded recently of the work of Uwe Poerksen the Professor of Language and Literature from Freiburg University. His book, “Plastic Words: The Tyranny of A Modular Language” is now out of print but, in a time when words are the very stuff of political and cultural battles, it seems overdue for a re-release. He wrote about words which are taken from the everyday vocabulary then transformed to become something quite different – words which become almost completely abstract and universal. These are words such as sexuality, development, resources, communication, and the like. They spread quickly and tend to replace their original sources. These vague, plastic, words are very valuable to those wishing to use language to cement their authority in an area and to alter how topics are discussed.
These are words that develop a lot of connotative power; that is they connote a great deal, they evoke emotions and feelings, but they have little power to denote; that is they do not really define or describe things. Their abstract nature makes them difficult, or impossible, to pin down. They are in essence there to set the emotional tone not to explain or inform. There was often a game played the hospital where I worked where we would take a selection of these words (Communication, Education, System. Resources) and show that we could use them in any order in any sentence without any change to the meaning of a sentence (“Communication resources are the basis of the education system”, “Systems of education require communication resources”, “The system resources are a basis for communication and education”, etc. etc). This game, along with management buzz word bingo, were favourite ways to pass the time in the interminable management meetings that were the fate of elderly clinicians.
These words are like “lego” to build a language which the speaker, or writer, feels shows their prowess and mastery of a topic whilst at the same time obscuring the actual facts of the matter. These plastic words tend to allow failings, or malevolent intentions, to be hidden – “divesting the system of excess resources” is much less upsetting than sacking workers and I think “enhanced interrogation” is felt to be a lot less unpleasant that torture. “Communication” is a much less precise word that the myriad of words that it tends to replace – talk, read, wrote, debate, listened, argued, published, shouted, entreated, pleaded, telephoned, email, and so on and on.
In my line of work, this misuse of language caused many problems and, as far as I can see, still does today. In particular, the use of words such as “depression” and “anxiety” as catchall words for emotional states created many difficulties. This was particularly so, given that these identical words were used as sloppy, vague descriptors of mental states as well as diagnostic categories. When you described someone as depressed or anxious you had already taken the first step in diagnosis and were a step closer to staring treatment.
I found that trainee doctors quickly lost their vocabulary skills on their psychiatric placement. All the words they knew to describe emotional experiences suddenly shrunk to a handful – depression, anxiety, apathy, and elated. They forgot about sadness, unhappiness, disappointment, grief, loss, pain, disgruntlement, sorrowful, dejected, downcast, broken hearted and so on. Everyone became simply “depressed”. This had major ramifications for medical practice. Consider the following hypothetical referrals :-
- A 36 year old lady wth anxiety and depression
- A 55 year old man with anxiety and depression
- A 70 year old woman with anxiety and depression.
These referral might refer to :-
A 36-year-old married woman who fears for her safety due to her abusive husband and is “sad” that her children witness the violence in the home. She spends nights in terror when he is in his rages and feels hopeless of finding a way out.
This 55-year-old man feels thwarted in his career progression and now has worries that he will be overlooks for promotions. He feels angry that others less talented than himself have been promoted above him and at times feels full of rage that life has turned out like this.
This 70year old elderly woman feels guilty that she is a failure in life. She falsely believes that she is a paedophile and is sure that she should be punished for her former sins. She us upset that the police ignore her statements and fob her off, she regrets the shame she has brought on her family and is so despairing that the only solution she sees is to end her life.
There is a tendency for all of these three scenarios to be described as a depressed-anxious patient but apart from this sloppy description this is all they have in common. Importantly, only one is likely to be mentally ill and in need of medical treatment, the other two may be more likely to benefit from the help of social services or the support of friends or colleagues. Unfortunately, in current times, all are likely to be considered candidates for medicinal treatment. In the case where it is indicated it will hopefully help but in the other two cases this approach is likely to worsen the situation. If you were previously the aggrieved wife, or disgruntled employee, then now you are also the patient taking medication. This makes you, and your concerns, easier to dismiss and ignore and has thus, by reducing your status, worsened your lot.
I used to joke that it would be impossible to see a psychiatrist twice without being given a prescription for an antidepressant, I am no longer sure that this isn’t true. When the doctor takes the step of thinking of the patient in terms of depression-anxiety they start to worry. There is a lot that they might lose if indeed the patient is unwell and they missed that fact. They could be blamed for the failure to recognise an ill individual and start appropriate treatment. In some regards it is an easier strategy for the doctor just to class all patients as unwell, certainly no chance of missing cases. However, if the patient was not ill then it is they that carry the negative consequences for this over diagnosis. The problems of overprescribing of medications, such as antidepressants or anxiolytics, is not a theoretical concern but a real risk for the patients unwittingly taking these medications.
These plastic words in psychiatry have allowed the edges of mental illness to be made invisible and the range of people who might be considered as needing treatment expanded (to almost everyone). Even the word “health” has been taken and fused into “mental health”. We no longer talk of illnesses and diseases but problems with our health. The stigma of mental illness has caused us to hide even the word itself. We don’t have departments of Physical Health, and nobody would be too impressed to receive a diagnosis of ‘physical health problem’ and the advice to take this generic tonic. But we seem content with ‘mental health services’ and ‘mental health problems’. This strategy is very effective in broadening the base of people who can become consumers of psychotropic medication or mental health services (without any proof that it helps them) and presumably this is why it is popular with treatment providers and manufacturers.
It is bad news for those who have social or personal problems that might be helped by non-medical interventions as these will probably not be forthcoming (The money having been spent of new expanded mental health services). It is also unwelcome news for the mentally ill as their needs, often complex and serious, often do not fit well in services designed for simpler problems. The stigma around mental illness, and our increasing ignoring of these conditions, mean that when their needs are not met and they suffer, society pays them little heed. After the annual tragedy, when another seriously ill patient dies through the consequences of their illness, or by their own hand, a statement will be written making it clear that “The resources of our mental health services are continually developing and improving, with better communication, education and outreach, to meet the needs of our diverse service users” – so no need to worry then! – although are you perhaps a bit anxious?